Privacy Policy

Effective Date: February 10th, 2020

Last Updated: August 18th, 2021

Introduction

Neon Labs, LLC (“Neon Labs”, “we”, “us”, or “our”) respects your privacy and is committed to protecting it through our privacy practices as described in this Privacy Policy.

This Privacy Policy outlines the personal information we collect, how it is used, and the choices you have with regard to your personal information. This Privacy Policy applies to the personal information we collect through our websites, mobile applications, and any other website or mobile application owned by us (collectively “Services”) that posts a link to this Privacy Policy.

Please read this Privacy Policy carefully to understand our policies and practices regarding your personal information. Use of our Services indicates your consent to these practices described in this Privacy Policy. If you do not agree with the practices described in this Privacy Policy, you should not use any of our Services. This Privacy Policy may change from time to time (see “Changes to Our Privacy Policy”) and your continued use of our Services after we make changes is deemed to be acceptance of those changes.

Children Under the Age of 13

Our Services are not intended for children under 13 years of age. No one under age 13 may provide any information, personal or otherwise, to or on any of our Services. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information through our Services or on or through any of its features, make any purchases, use any of the interactive features, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at privacy@neonlabs.io.

Information We May Collect

Information You Provide to Us

The information we collect on or through our Services may include:

  • Your name, email address, and any other information that you provide when registering or creating a profile;
  • Records and copies of your correspondence with us;
  • Your responses to surveys, including comments and other content;
  • Your search queries on our Services.

To the extent (if any) that you choose to provide information in connection with our social media platforms outside of our Services (for example, through our Facebook page), any information you provide in those settings is posted and transmitted at your own risk and subject to the terms of those social media platforms’ privacy policies.

Information We Collect Automatically

As you navigate through and interact with our Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our Services, including pages you visit, the length of your visit, logs, and other communication data and the resources that you access and use in our Services.
  • Information about your computer and internet connection, including your IP address, operating system, browsing history, browser type, device unique identifier, mobile network information, and device’s telephone number. Currently, our web servers do not recognize or respond to “Do Not Track” signals and our Services may continue to collect information in the manner described in this Privacy Policy.
  • Information about your location, if your device is set to provide location information.

Although much of the information that we collect automatically is statistical data or other aggregated information, it may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from or through third parties. This information helps us to improve our Services and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns;
  • Store information about your preferences, allowing us to customize our Services according to your individual interests;
  • Speed up your searches;
  • Provide services to you;
  • Recognize you when you return to our Services.

The technologies we use for this automatic data collection may include:

  • Cookies (browser or mobile cookies). A cookie is a small file placed on the hard drive of your computer or mobile device. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Services.
  • Flash Cookies. Certain features of our Services may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Services. Flash cookies are not managed by the same browser settings that are used for browser cookies.
  • Web Beacons. Pages of our Services may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company to count users who have visited those pages, and allow the Company to see other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

If you do not want us to collect this information, do not visit any of our Services.

Third-Party Use of Cookies and Other Tracking Technologies

We may allow third parties to serve content or applications, including advertisements, on our Services. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Services. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We use third-party service providers, including Google, which uses cookies and similar technologies to collect and analyze information about your use of our Services and in-store technologies. These service providers may also collect information regarding your use of other websites, apps, and online resources. You can learn about Google’s practices at http://www.google.com/policies/privacy/partners/, and opt out by using the Google Analytics Opt-Out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To provide our Services and their contents to you;
  • To provide you with information about our products and services;
  • To communicate with you and fulfill your requests;
  • To service and provide you with notices about your account or subscription, including expiration and renewal notices;
  • To protect the security of our Services;
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
  • To notify you about changes to any of our Services or products or services we offer;
  • To allow you to participate in interactive features on our Services;
  • To help us personalize our services, products, and advertising;
  • To conduct research and analysis, including focus groups and surveys;
  • In other ways we describe, when you provide the information;

We may also use your information to contact you about our own and third-parties’ goods and services that may be of interest to you.

How we Disclose Your Information

We may disclose personal information that we collect or you provide as described in this Privacy Policy:

  • To service providers and other third parties we use to help provide our services and support our business, including marketing and research companies;
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our users is among the assets transferred;
  • To fulfill the purpose for which you provide it;
  • To comply with any court order, law, or legal or judicial process, including to respond to any government or regulatory request;
  • If we believe disclosure is necessary or appropriate to protect our, our customers’, or other parties’ rights, property, or safety. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction;
  • In the case of a suspected data breach, with third parties providing a service;
  • In other ways we describe, when you provide the information.

Links to Third Party Sites

Our Services may include third-party advertising and links to other Web sites. We do not have access to or control over the privacy practices, cookies or other features that advertisers and third party sites may use, and the information practices of these advertisers and third party websites are not covered by this Privacy Policy. We accept no responsibility or liability and makes no representations about the policies of these third parties. It is your responsibility to read these third parties’ privacy policies before visiting their site or choosing to share information with them.

Your California Privacy Rights

California Civil Code Section § 1798.83 permits users of our Services that are California residents to request certain information regarding our disclosure of personal information to third parties for direct marketing purposes. To make such a request, please send an email to privacy@neonlabs.io.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information.

Unfortunately, the transmission of information via the internet is not completely secure. Although we take measures to protect your personal information, we cannot guarantee the security of your personal information transmitted through our Services. Any transmission of personal information is at your own risk. We are not responsible for the circumvention of any privacy settings or security measures contained on our Services.

Changes to Our Privacy Policy

If changes to this Privacy Policy are made, we will notify you by revising the date on this Privacy Policy. We encourage you to stay informed about our privacy practices by reviewing the Privacy Policy whenever you interact with us. In certain cases, we may provide you with additional notice of changes to this Privacy Policy. Any change to this Privacy Policy will be effective immediately and your continued use of our Services indicates your consent.

Contact Us

If you have any questions about this Privacy Policy or would like to request access to your personal information, please contact us at privacy@neonlabs.io.